We are a Zendesk
Advanced Partner

We have partnered with Zendesk, the world leader in Customer Experience Software solutions. 

We love to learn! Thanks to this alliance, we receive continuous training and have exclusive access to certifications and multiple resources to better assist you.

We got you covered with:

Zendesk
Support™

People management (groups and organizations), schedules, channel integration, creation of views, business rules (triggers, automation, SLAs), custom fields, dynamic content, macro's, and CSAT (satisfaction survey) implementation.

Zendesk
Talk™

Phone Integration, IVR routing and calls repartition.

Zendesk
Guide™ 

Role's definition, guidance on themes selection, FAQ structure and articles integration.

Zendesk
Explore™ 

Dashboards, queries and reports creation, data analysis, KPI's follow-up, organization and optimization advisory.

Zendesk
Sell™ 

Activity stream creation, configuration of views, qualification of leads, contacts and opportunities.

Kickstart plans for
Zendesk Support

Whether you're building from the ground up or aiming to enhance your existing setup, our expertise in crafting CX programs sets us apart. 

Zendesk solutions dedicated to Startups

What our customers say: