Join our team

OCC247 is an international company focused on Customer Experience. Our team is located in LATAM, the US and Europe. We know the challenges of remote work, so we make teamwork and fun the heart of our daily tasks. 

We provide a range of variants of outsourcing services. Below you can review our updated list of job offers. If you feel that any suits your experience and skills, give it a chance! We would like to hear from you.

English teacher in China

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OCC247 is looking for English Language Teachers to join a Program for a teaching adventure beyond borders in China!


This role requires on-site presence in China for 1 year (initially).

Responsibilities 

  • Prepare and deliver lessons timely to kids aged 3-18 following the highest standards of English Language Teaching and the program’s procedures and policies. 
  • Inform students of the program’s aims and objectives, and grade, correct, and record their results. 
  • Develop and use appropriate supplementary materials and equipment. 
  • Meet and report regularly to the Director of Duties (DoS) and communicate with the academic, sales, and service teams, and the Centre Director to ensure efficient operations.
  • Carry out teaching-related responsibilities such as demonstration classes, Life Clubs, workshops, and presentations. * Non exhaustive list.
  • Become familiar with the Management Procedures Course, administrative procedures, and the program courses offered at the center.
  • Substitute for absent colleagues, perhaps at short notice, on or off-site.
  • Take on administrative work, as directed by the DoS or other manager.
  • Assist the DoS with the development and marketing of courses, upon request. 
  • Attend staff meetings, center social events, and developmental meetings with the DoS and other manager(s).
  • Strive for self-development and to maintain the Program's Core Values.


Essential qualifications

  • College/University graduate.
  • Have a residency or citizenship from the following countries: USA, UK/IR, Canada, Australia, or New Zealand.
  • A recognized TEFL qualification (min. 120 hours) or equivalent. - No TEFL? No problem! Find out if you qualify for a free TEFL when you apply. 
  • Evidence of commitment to professional development
  • Cambridge TKT: Young Learners


Desirable qualities

  • Highly motivated, confident, and outgoing.
  • Strong communication and interpersonal skills.
  • Flexible, able to work under pressure, and open to change.
  • Exhibit professionalism, punctuality, reliability, and a polished appearance.
  • Detailed-oriented and service-minded.
  • Computer literate (proficient in MS Office or equivalent).


Benefits

  • Flight to China.
  • Free hotel for your first two weeks.
  • Full guidance through the visa and arrival process.
  • Legal Z work visa.
  • 21 days of paid holidays.
  • Free Mandarin Chinese lessons.
  • Transformative journey in the heart of China.
  • Personal growth and professional advancement. 


To apply 

  • Please, send your resume to: [email protected]
  • Copy and paste the following in the subject: China Project - [Name], [Last name]

Package Formation/Alternance Responsable Développement Commercial/Marketing RSE

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Type de contrat: Contrat d’apprentissage (1 an)


Vous avez entre 18 et 29 ans ou en situation de handicap, et vous êtes passionné(e) par la technologie et vous souhaitez avoir un impact positif sur la société et l'environnement ? Nous avons l'opportunité parfaite pour vous ! Nous recherchons activement 20 jeunes diplômés Bac+2 ou Bac+3 pour intégrer un emploi avec une formation en alternance au sein d'une école partenaire en tant que Responsable Commercial et Marketing RSE. Avec cette offre, vous aurez le choix parmi trois entreprises engagées dans la transition écologique et sociale, qui s'engagent à vous former et à vous faire monter en compétence dans le domaine du RSE. Si vous êtes prêt à relever ce défi et à contribuer à un monde meilleur, postulez dès maintenant !

Responsabilités du poste
Selon la taille de l’entreprise, le responsable du développement commercial/marketing endosse des responsabilités élargies dans l’élaboration et la mise en œuvre de la stratégie commerciale, et doit assurer tout ou partie des activités inhérentes. Les candidats seront également engagés dans l’écosystème TFG de l’entreprise. 
 
Cette mission permet de valider et mettre en pratique les compétences suivantes: 

  • Réaliser le diagnostic stratégique de l'entreprise.
  • Définir la stratégie commerciale et les objectifs commerciaux.
  • Élaborer, mettre en œuvre et contrôler le plan d'actions commerciales.
  • Évaluer la performance commerciale.
  • Intégrer les typologies des clients dans la stratégie.
  • Établir une politique de prix.
  • Gérer la relation commerciale BtoB/BtoC pour développer l’activité commerciale et la notoriété de l’entreprise.
  • Utiliser les techniques de marketing digital.
  • Être expert en solutions numériques et développement durable.
  • Sourcer des événements et nouer des partenariats.
  • Utiliser le numérique pour accéder à de nouveaux financements et publics.


Rémunération

  • Salaire d’un apprenti (indicateur 2024) durant la période d’apprentissage.


Qualifications requises

  • Titulaire d’un BAC+2 validé management/marketing/commercial ou d’un parcours de 120 crédits dans une école de commerce ou de management.
  • Avoir entre 18 à 29 ans ou être en situation de handicap.
  • Motivation à travailler dans la « Tech ».
  • Diplômés (niveau 5-6) de DEUG, BTS, DUT ou BUT avec une spécialité IT peuvent être considérés.
  • Excellentes compétences en communication, tant à l'écrit qu'à l'oral.
  • Capacité à travailler de manière autonome et à gérer plusieurs projets simultanément.
  • Orienté résultats, avec une forte aptitude à négocier et à conclure des accords.


Caractéristiques du contrat d’apprentissage d’un an
*Cursus professionnalisant 100% en alternance

  • Début: Septembre 2024.
  • Langue de formation: Français.
  • Rythme sur 1 an: 25% de temps de formation / 75% en entreprise.
  • Formation hybride: distanciel / présentiel.
  • Lieu de la formation: Paris.


*Diplôme obtenu à la fin du programme

  • Titres RNCP (niveau 6) reconnus par l'Etat (BAC+3/+4).
  • RNCP38808: Responsable Commercial et Marketing.
  • A la suite de l’année d’alternance et si le titre de niveau 6 est validé, possibilité de poursuivre vers un titre de niveau 7 l’année suivante.


Pour postuler

  • Veuillez envoyer votre CV à : [email protected]
  • Vous pouvez copier et coller le texte suivant dans le sujet : Campagne FR - [Prénom], [Nom]


Nous sommes impatients de vous accueillir dans notre cursus professionnalisant, très convoité par des acteurs majeurs de la Tech !

Talent Acquisition Specialist

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OCC247 is an international company focused on Customer Experience and Talent Acquisition Specialists. We are located in LATAM with experience in the USA market. Teamwork and fun are at the heart of our daily work.

This time we are looking for two Talent Acquisition specialists to join one of our customer's team!

Main responsibilities

Learn and implement the foundations of recruitment best practices, while assisting with full-lifecycle recruitment including but not limited to the following:

  • Resume review for open positions.
  • Conduct phone screens.
  • Source candidates from various channels.
  • Schedule candidate interviews with hiring managers and the interview team.
  • Act as the main point of contact with candidates from application to onboarding.
  • Candidate search and outreach via LinkedIn.
  • Review and design new templates for recruitment and onboarding.


Essential requirements

  • 1 year of experience working in a Talent Acquisition / Recruitment capacity within an HR / People Operations team.
  • Ability to collaborate and professionally engage with internal and external clients.
  • Proactive and curious approach to problem-solving.
  • Excellent verbal and written communication skills.
  • Strong organizational skills, and attention to detail.
  • The ability and willingness to complete several concurrent tasks with attention to time constraints, quality, and sufficient detail.


Furniture needed for home office

  • At least an i3 processor (PC or laptop).
  • At least 8 gig RAM (PC or laptop).
  • Windows 10 or higher.
  • USB Headset with mic.
  • Good internet connection and speed.


Additional information

  • Full-time position.
  • Schedule: Monday to Friday, office hours.
  • Salary: S/. 2600 + Bonus on performance.
  • Starting date: June 3rd.
  • Length of contract: 3 months renewable / opportunity to get a permanent contract.


Benefits

  • Home office.
  • You will work 5 days a week and do 40 work hours per week.
  • Flat organizational structure where all voices are heard.
  • Agile methodologies as the cornerstone of our development process.
  • Growth opportunities for learning, skill development, and career advancement.
  • Diversity and inclusion.
  • Competitive compensations.


To apply 

  • Please, send your resume to: [email protected]
  • Copy and paste the following in the subject: TA Specialist - [Name], [Last name] 

Zendesk Solution Consultant

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OCC247 is a young international company, based in Lima (Peru), Lille (France), and Los Angeles (USA), we have a team of Zendesk consultants, guiding, and assisting customers with all their needs related to customer support.

As Zendesk consultant, you will advise our customers on optimizing their use of the Zendesk platform to improve their customer experience and operational efficiency. Also, you will work closely with internal teams and customers to understand their specific needs and propose customized solutions.

Main responsibilities

  • Feed the sale’s pipeline: searching for new opportunities, and pushing offers to prospects. 
  • Analyze customer needs: You'll meet with customers to understand their current processes, challenges, and customer service goals.
  • Design customized solutions: Drawing on your Zendesk expertise, you will develop detailed recommendations for configuring Zendesk to meet each customer's unique needs.
  • Implementation and configuration: You'll be responsible for implementing recommended solutions, configuring Zendesk settings, creating automated workflows, and customizing reports.
  • Training and support: You will train customers' internal teams to effectively use Zendesk, providing ongoing support to ensure successful platform adoption.
  • Performance analysis: You'll monitor key performance indicators (KPIs) to assess the effectiveness of implemented solutions and recommend adjustments where necessary.
  • Keep up to date with best practices: You'll keep abreast of the latest Zendesk features and best practices to ensure our customers always benefit from the most effective solutions.


Essential qualifications

  • Proven experience with Zendesk implementation as an Administrator. 
  • Speak English and Spanish. 


Preferred qualifications

  • Zendesk certification.
  • Project management. 
  • Sales experience.


Furniture needed for home office

  • Computer with camera.
  • Good internet connection.
  • At least an i3 processor.
  • At least 8 gig RAM.
  • Windows 10 or higher (Mac is also supported).
  • USB Headset with mic.


Additional information

  • Hybrid position: mainly working from home but we could ask you to come to our coworking space to share time with the team and work together. 
  • 3-month probation period (as freelance).
  • Contract in planilla after the first 3-month period. 
  • Salary according to experience S/.  2000 - S/. 3000 for fix + bonuses based on performance (medium results: S/. 1600 per month).
  • Full time: Schedule Monday to Friday hours can be flexible, but mainly start between 7 AM and 9 AM with a 9-hour shift (including 1 1-hour break). Part-time could be negotiated.


Benefits

  • Planilla benefits.
  • Remote work.
  • Bonuses and internal contests.
  • OCC247 promotes internal advancement opportunities.
  • We can also provide: Technical equipment (replacement computer, headset, mouse…), and temporary coworking space. 


To apply 

  • Please, send your resume to: [email protected]
  • Copy and paste the following in the subject: Zendesk Consultant - [Name], [Last name]


If you are passionate about Zendesk and eager to take on a challenging role in a dynamic company, we would love to hear from you. Apply now and be a part of our dynamic team!

Project Manager - Software Implementation 

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OCC247 is a young international company, based in Lima (Peru), Lille (France), and Los Angeles (USA), we have a team of consultants in CRM implementation, guiding, and assisting customers with all their needs related to customer support.


As a Project Manager, you will be responsible for overseeing the implementation of CRM software solutions for clients. It can be done from scratch and/or optimize their current use of the solution. Also, you will work closely with internal teams and customers to understand their specific needs and propose customized solutions.

Main responsibilities

  • Feed the sale’s pipeline: searching for new opportunities, and pushing offers to prospects. 
  • Analyze customer needs: You'll meet with customers to understand their current processes, challenges, and customer service goals.
  • Manage the end-to-end implementation of software solutions, ensuring projects are delivered on time and within budget.
  • Develop and maintain project plans, schedules, and budgets. 
  • Coordinate with cross-functional teams, including development, quality assurance, and customer support, to ensure successful project delivery.
  • Serve as the primary point of contact for clients throughout the implementation process, addressing any issues or concerns that arise.
  • Monitor project progress and identify potential risks or obstacles, implementing mitigation strategies as needed.
  • Design customized solutions: Drawing on your Zendesk expertise, you will develop detailed recommendations for configuration to meet each customer's unique needs.
  • Implementation and configuration: You'll be responsible for implementing recommended solutions, configuring settings, creating automated workflows, and customizing reports.
  • Training and support: You will train customers' internal teams to effectively use the software, providing ongoing support to ensure successful platform adoption.
  • Provide regular updates to stakeholders on project status, milestones, and key deliverables.


Essential qualifications 

  • Proven experience in project management, with a focus on software implementation projects.
  • Speak English and Spanish. 
  • Strong understanding of software methodologies, such as Agile or Waterfall.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with clients.
  • Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.


Preferred qualifications

  • Zendesk knowledge.
  • Experience in Customer Service management. 
  • Sales experience.


Furniture needed for home office:

  • Computer with camera.
  • Good internet connection.
  • At least an i3 processor.
  • At least 8 gig RAM.
  • Windows 10 or higher (Mac is also supported).
  • USB Headset with mic.


Additional information

  • Hybrid position: mainly working from home but we could ask you to come to our coworking space to share time with the team and work together. 
  • 3-month probation period (as freelance).
  • Contract in planilla after the first 3-month period. 
  • Salary according to experience S/.  2000 - S/. 3000 for fix + bonuses based on performance (medium results: S/. 1600 per month)
  • Full time: Schedule Monday to Friday hours can be flexible, but mainly start between 7AM and 9AM with a 9-hour shift (including 1 1-hour break). Part-time could be negotiated.


Benefits

  • Planilla benefits
  • Remote work
  • Bonuses and internal contest
  • OCC247 promotes internal advancement opportunities
  • We can also provide: Technical equipment (replacement computer, headset, mouse…), and temporary coworking space. 


To apply 

  • Please, send your resume to: [email protected]
  • Copy and paste the following in the subject: Project Manager - [Name], [Last name]


If you are passionate about tech projects and eager to take on a challenging role in a dynamic company, we would love to hear from you. Apply now and be a part of our dynamic team!

Bilingual Sales Representative (Spanish/English) - SaaS

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OCC247 is an international company focused on Customer Experience services, with offices in France, Belgium, the US, and Peru. We are looking for a Bilingual Sales Representative to represent an IA arbitration and legal company.


Important: This position is to join our team in Peru.

We are seeking a motivated and adaptable person to join our client’s sales team as a Bilingual Sales Representative fluent in Spanish and English. The ideal candidate will possess a global mindset, demonstrate good judgment, and exhibit a strong sense of initiative. You should be resourceful, with the ability to navigate challenges independently and possess a solid understanding of the SaaS sales landscape. While not mandatory, a background in law would be advantageous.


Main responsibilities

  • Conduct sales activities primarily in Spanish and English speaking, effectively communicating the value proposition of SaaS solutions.
  • Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
  • Collaborate with internal teams to ensure seamless delivery of products and services.
  • Stay updated on industry trends and competitor activities to identify growth opportunities. 
  • Meet and exceed sales targets, contributing to the overall success of the sales team and the company. 


Requirements

  • Fluency in both Spanish and English, with excellent verbal and written communication skills.
  • A grounded and open-minded approach, with the ability to work well in diverse teams.
  • Demonstrated good judgment and a pragmatic approach to problem-solving.
  • Strong organizational skills, with the ability to manage multiple priorities effectively.
  • Previous experience in SaaS sales is highly desirable.
  • A background in law or legal education would be considered a plus.


Benefits

  • Home office.
  • 5-day work schedule.
  • We actively seek proactive individuals eager to foster their career growth within our organization.


Furniture needed for home office

  • At least an i3 processor.
  • At least 8 gig RAM.
  • Windows 10 or higher (Mac is not supported).
  • USB Headset with mic.
  • Good internet connection and speed.


Additional information

  • Salary for the first 3 months: S/.2200 + 1250 bonus (as freelance).
  • Salary after 3 months: S/.2450 + 1250 bonuses (in planilla).
  • Contract length: 3 months renewable.
  • Starting date: 26th of February (can be sooner).
  • Full-time position. 
  • Schedule: Monday to Friday, office hours.


To apply 

  • Please, send your resume to: [email protected]
  • Copy and paste the following in the subject: SaaS Sales Rep - [Name], [Last name

A last call:

The OCC247 profile

Are you passionate about the startup world? Do you enjoy speaking foreign languages and excel in communication? If you have a background in sales or customer service and thrive in collaborative environments, we want to hear from you!

At OCC247, we value adherence to procedures and policies, but we also encourage proactive feedback to enhance teamwork and drive improvement.

Ready for a challenge?

Apply now to become a part of OCC247's dynamic team!